It is essential all terms and conditions are read before booking and rules are followed when using the hire equipment. You must sign the T&C'S before your otherwise we may reserve the right to set up your event.

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Deposit Information

To Secure your date you must make a £50 deposit through a bank transfer. This deposit secures your date and works as a damage deposit on the day of your event. The final payment will need to be made before we set up including the deposit. We will return the deposit when we collect the equipment and it is in the same condition we left it in and all rules have been followed.

The deposit is non-refundable and therefor will not be refunded to you in the likelihood you wish to cancel. If you need to change the date of your event you can transfer the deposit to a different date subject to availability. We will need 3 months notice to change a date. If you do not inform us of your date change with in the three month period this may be considered as a cancelation and you will not get your deposit back.

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Please note we will reserve the right to cancel if you have not found suitable cover for the soft play equipment in bad weather (Rain, wind or snow). If this does happen we will keep your deposit. If your event does not have shade from direct sunlight you will need to get an additional extra gazebo from us to provide shade. If you refuse this we will reserve the right to cancel the party as the equipment cannot be in direct sunlight. It is your responsibility to check the  measurements for the required package, and also to ensure  that there will be an adequate safe space for the equipment to be used. Again we reserve the right to cancel any unsuitable venues.

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Rules:

It is the hirers responsibility to make sure all rules must be followed. These rules are set in place to avoid injury and avoid any damage to the equipment. Failure to follow rules may result in loss of deposit or an additional charge if there is damage to equipment.

1. Food and drink must not be taken on the equipment. This includes sweets, lollipops and gum.

2. Children must be supervised at all times.

3. Outdoor events in sun must have adequate shade (We offer gazebo hire) as soft play cannot be in direct sunlight for health and safety reasons.

4. Outdoor events must have indoor options in cases of chance of rain.

 5. Always make sure the soft play is not overcrowded.

6. All of our soft play equipment has an age limit of 5 years old please make sure that no one over this  age is using it. No adults are to use the equipment.

7.  Equipment must not be near any direct flames which include cigarettes or BBQ'S.

8. Balls from the ball pit must ALL be within the ball pit before our arrival to collect equipment. If balls  are not collected and we must spend time collecting them the deposit will be kept.

9. Strictly no shoes or heels can we worn on the equipment, for hygiene reasons socks must be kept on at all times.

10. Any sharp objects that may scratch or rip the soft play must be removed before entering (E.G Badges or jewellery).

11. No pets near equipment.

12. No face paint, poppers or anything that will cause dirt or stain the equipment.

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It is your responsibility for the safe keeping of the soft play and you will be charged for theft or any  damage caused to it or for any items missing from it on its return.  

Please ensure you take all reasonable precautions to protect the equipment from damage. 

It is your responsibility that the equipment remains undamaged.

For any damages that  occur, the Hirer will incur a repair charge payable immediately unless agreed otherwise. No items to  be removed from the delivery location. Please note if the equipment is collected in a dirty condition then the person  hiring it will incur a cleaning charge. All our equipment will be delivered in a clean and sanitary state.  Should there be significant dirt, staining  or damage upon collection the Hirer will be made liable for professional cleaning or replacement costs. Equipment must be collected reasonably clean and undamaged for the full deposit to  be issued. If there is any damage, however slight, or any lost/stolen equipment the deposit will  not be returned on collection.  If equipment  damaged or lost is over the cost of £50, you will be liable and expected to pay the full amount for the equipment  priced as brand new within 7 days of the date of hire.  

 Most importantly please ensure that you take all reasonable precautions to protect the child from harm  and danger.  

we accept  no liability for any accidents or injuries incurred whilst the equipment is on hire.  

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You must accept and sign these terms and conditions at least 7 days before your event.